CEPHEE

Welcome to Arck Sensor Customer Support page dedicated to our CEPHEE pinhole detector system.
“We are committed to offering a good support of our equipment to our customers”

How can we help?

If you need to report a problem with your product or request assistance with the use of the equipment
please send us the information through our RFA (request for assistance) system.
Request for assistance

Technical documentation 

If you need documentation please select your product below

CEPHEE(V)
CEPHEE(SSL)
CEPHEE(ASL)

Our support team

Rachid ELKHARDIOUI

Support Engineer
  • Speaks English and French
  • Available from 8am to 6pm (CET)
  • Cell: +33681828314
Send an email

Yuhang TANG

Support Engineer
  • Speaks English and Chinese
  • Available from 8am to 6pm (CST)
  • Cell: +86 139 18 93 64 07
Send an email

Narongkorn THASRIWICHAI

Support Engineer
  • Speaks English and Thai
  • Available from 8am to 6pm (CST)
  • Cell: +66 94 637 0733
Send an email